Welcome

Hi, I'm a freelance designer based in Oxfordshire. My shop mainly consists of products that are personalised for your event/special person.

All artwork can be altered to your specifications or if you have an idea of what you would like made then please let me know and i'll do something custom for you.

Payments

Payment needs to be made in full before the items are dispatched. If for any reason you are not happy with your artwork before dispatch then I am happy to refund you.

Once you have signed off the artwork, there will not be an opportunity to make any further alterations as the item will be printed and shipped.

Shipping

All mugs are generally shipped the next working day and are sent via tracked delivery.

Cushions, T-shirts & bags aren't printed by myself so my supplier can take up to 4 working days to ship them but you can upgrade your delivery to next working day if you pay £7.

Canvases and table plans take 3-5 days to be shipped after you have approved the design.

Refunds

Refunds or replacements will be made on photographic proof that the item has been damaged or incorrectly printed.

Additional

You are responsible for providing all the wording for the item. If you need to contact me then please email hello@ox9design.co.uk

Legal imprint